On the 5th of November 2024, 65 million people tuned in to watch a fight between former boxer Mike Tyson against Popular youtuber and professional boxer, Jake Paul. However, on the night of the much-awaited match, the streaming platform faltered, leaving countless civilians across the U.S to experience severe buffering and glitches from their streaming service, Netflix.
Without anywhere else to turn, over 100,000 frustrated viewers flooded into social media to express their annoyance about their streaming issues that occurred both before and during the fight, putting Netflix in a tough position.
Class-Action lawsuit- what is it?
A Class Action is a legal procedure that allows for many people who have experienced similar issues or grievances to file a lawsuit. In this case, Florida man Ronald ‘Blue’ Denton has stepped up as lead plaintiff on behalf of all people who were affected by Netflix on the night of November 5th 2024.
The Lawsuit
A $50 million class-action lawsuit filed against Netflix claims that the streaming service has breached its contract by being ill-prepared for the large viewership, failing to deliver on its promise of a smooth global streaming service during the Paul vs Tyson boxing match thus leading viewers to miss key-moments of the match.
The lawsuit seeks monetary damages and class-action status on behalf of other consumers who were affected by the streaming service and accuses Netflix of a breach of contract and deceptive trade practices.
What next?
Although Netflix may be the largest streaming service globally, with this incident, many people are speculating whether other streaming services would perform better. Many concerns about the upcoming NFL Christmas Day streaming quality have arisen, and despite Netflix assuring viewers that this event will stream fine, many viewers remain heavily sceptical and untrusting of the company.
If you or someone you know wish to share your thoughts or concerns over this class-action lawsuit, then please do not hesitate to contact us on 02 8999 9809.